Terms and Conditions

1. Agreement to Terms

These Terms and Conditions ("Terms") govern your access to and use of the Shopify application ("App") provided by AppInGen Technosoft Private Limited ("Company", "we", "us", or "our").

By installing, accessing, or using the App, you agree to be bound by these Terms. If you do not agree to these Terms, do not install or use the App.

2. Description of Services

The App provides features and functionality designed to assist Shopify merchants in managing and enhancing their stores.

We reserve the right to modify, suspend, or discontinue any part of the App at any time without prior notice.

3. Shopify Account Requirements

To use the App:

• You must maintain an active Shopify account.
• You must authorize the permissions requested by the App.
• You are responsible for maintaining the security of your Shopify account and credentials.
• You are responsible for all activities conducted through your account.
• We are not responsible for unauthorized access resulting from your failure to secure your account.

4. Subscription Fees and Billing

Paid Services

Certain features of the App may require payment of subscription fees.

By subscribing to a paid plan, you authorize Shopify to charge applicable fees through Shopify's billing system.

Recurring Charges

Subscriptions may renew automatically according to the billing cycle selected unless canceled before the renewal date.

Taxes

Fees do not include applicable taxes unless otherwise stated. You are responsible for any taxes associated with your use of the App.

Refunds

Unless required by applicable law, subscription fees are non-refundable. Any refund requests will be reviewed at our sole discretion.

5. Acceptable Use

You agree not to:

• Use the App for unlawful purposes.
• Violate any applicable law or regulation.
• Interfere with or disrupt the App or its infrastructure.
• Attempt unauthorized access to systems or data.
• Reverse engineer, decompile, or copy the App except as permitted by law.
• Upload malicious code, viruses, or harmful content.
• Use the App in a manner that could harm Shopify, other merchants, or customers.

6. Merchant Data

You retain ownership of your store data.

You grant us a limited right to access, process, and store data solely as necessary to provide the App and related services.

Our collection and use of information are governed by our Privacy Policy.

7. Intellectual Property

The App, including its software, content, trademarks, logos, designs, and related materials, is owned by AppInGen Technosoft Private Limited or its licensors and is protected by applicable intellectual property laws.

Except for the limited license granted under these Terms, no rights are transferred to you.

8. License Grant

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the App solely in connection with your Shopify store.

You may not sublicense, resell, distribute, or commercially exploit the App except as expressly authorized.

9. Third-Party Services

The App may integrate with third-party services, platforms, or APIs, including Shopify.

We are not responsible for the availability, performance, or practices of third-party services.

Your use of third-party services is governed by their respective terms and policies.

10. Service Availability

We strive to provide reliable service but do not guarantee:

• Continuous availability
• Error-free operation
• Uninterrupted access
• Compatibility with all systems or future Shopify platform changes

Maintenance, upgrades, or technical issues may temporarily affect availability.

11. Disclaimer of Warranties

12. Limitation of Liability

13. Indemnification

You agree to defend, indemnify, and hold harmless AppInGen Technosoft Private Limited, its directors, employees, and affiliates from any claims, liabilities, damages, losses, and expenses arising from:

• Your use of the App
• Your violation of these Terms
• Your violation of applicable laws
• Your infringement of third-party rights

14. Termination

We may suspend or terminate your access to the App at any time if:

• You violate these Terms.
• Required by law.
• Necessary to protect the App, our users, or our business.

You may stop using the App at any time by uninstalling it from your Shopify store.

Termination does not affect rights or obligations accrued before termination.

15. Data Upon Termination

• Shopify API access will be revoked.
• Data may be deleted according to our Privacy Policy and retention requirements.
• Certain information may be retained where required by law or for legitimate business purposes.

16. Changes to These Terms

We may update these Terms from time to time.

Updated Terms will be posted at the URL provided in the Shopify App listing.

Continued use of the App after updates become effective constitutes acceptance of the revised Terms.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra, India.

18. Contact Information